Delivery Policy

1. Offer Flexible Delivery Options

Provide both standard and express delivery options to cater to different customer needs. For urban areas like Yangon or Mandalay, express delivery can be a valuable feature, while standard delivery will work well for more remote regions.

2. Clear Delivery Fees Structure

Be transparent about delivery fees based on location and order amount. Offering free delivery on orders above a certain amount can encourage higher spending. Make sure to clearly state this on the product pages and during checkout.

3. Include Estimated Delivery Time

Clearly state the expected delivery timeframe based on the customer’s location. For example, 2-3 days for major cities and 5-7 days for rural areas. This helps manage customer expectations and reduces inquiries about order status.

4. Use Local Delivery Partners

Partner with trusted local courier services that have experience delivering across Myanmar. Working with well-established couriers ensures timely and reliable deliveries, especially for hard-to-reach locations.

5. Provide Easy Tracking and Customer Support

Send automatic emails or SMS notifications with tracking details once the order is dispatched. Ensure customers can easily track their orders and contact your support team if any issues arise during the delivery process.